FBD BOOKKEEPING AND ACCOUNTING — CLIENT ENGAGEMENT TERMS
Version 2026-10-04
1. Scope of service
FBD Bookkeeping and Accounting (“FBD”) will perform only the bookkeeping, tax-compliance, registration, payroll, permit, or related services identified in an accepted proposal, service request, engagement letter, or invoice. Additional work requires written agreement and may involve additional fees. If a specific signed engagement document conflicts with these portal terms, that specific document controls.
2. Client responsibilities
The client must provide complete, accurate, and timely information, records, approvals, signatures, and instructions. The client remains responsible for reviewing submissions and keeping original source records. FBD may rely on information supplied by the client unless it is clearly incomplete or inconsistent.
3. Deadlines and government processing
FBD will use reasonable professional care and will communicate known deadlines. Completion depends on timely client cooperation, payment of applicable fees, and the availability and processing times of government agencies and their systems. FBD is not responsible for penalties or delays caused by late, missing, or inaccurate client information, client inaction, government or third-party outages, or events outside FBD’s reasonable control. FBD will notify the client of a material issue it discovers.
4. Authorization
The client authorizes FBD to process the personal and business information needed for the agreed service and, where required, to submit, receive, and follow up on documents with the Bureau of Internal Revenue, Securities and Exchange Commission, Department of Trade and Industry, local government units, SSS, PhilHealth, Pag-IBIG, banks, and other relevant agencies or service providers.
5. Fees and expenses
Professional fees, due dates, taxes, government charges, courier costs, and other third-party expenses are stated in the applicable proposal or invoice. Unless expressly included, government and third-party charges are separate. Work may be paused when an invoice, required document, or approval is overdue.
6. Records and retention
The client owns the client’s original records. FBD may retain working copies and portal records needed to perform the service, meet legal and tax obligations, resolve disputes, and maintain an audit trail. Books of account and supporting records are retained for the period required by applicable Philippine tax law, generally ten years where that rule applies. Other engagement records are normally retained for five years after the engagement ends, while security and audit records are normally retained for two years after the last relevant activity, unless a longer period is required by law, a regulator, a pending claim, or an unresolved obligation.
7. Confidentiality and data protection
FBD will limit access to authorized personnel and service providers who need the information for the engagement. Personal information is handled under FBD’s Privacy Notice and the Data Privacy Act of 2012. The client must protect login credentials and promptly report suspected unauthorized access.
8. Professional limits and outcomes
FBD provides bookkeeping and compliance support within the agreed scope. Unless expressly stated in a separate written engagement, the service is not a legal opinion, statutory audit, investment recommendation, or guarantee that a government agency will approve an application or adopt a particular tax position. The client should obtain legal or other specialist advice when needed.
9. Communications and electronic records
The client agrees that portal notices, email, uploaded documents, electronic approvals, and typed signatures may be used for the engagement. The client must keep contact information current. A notice is treated as received when delivered to the portal or the latest email address supplied by the client.
10. Ending the engagement
Either party may end the engagement by written notice. The client remains responsible for work already completed and expenses already incurred. FBD will provide available client-owned records after outstanding obligations and lawful retention requirements are addressed.
11. Changes and governing law
These terms are governed by Philippine law. Material changes will receive a new version date, and clients will be asked to accept the revised version before continuing with newly covered services.
12. Questions
Questions about these terms may be sent to fbdbookkeepingaccntng@gmail.com.